Warranty Policy
At Applivo, we stand behind the quality of our products. Our 1-year limited warranty ensures that your purchase is protected against defects in materials and workmanship. Please read our warranty policy carefully to understand your rights and responsibilities.
1. Warranty Coverage
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Applivo offers a 1-year limited warranty from the date of purchase.
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This warranty covers defects in materials and workmanship under normal use.
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The warranty applies only to products purchased directly from Applivo or authorized retailers.
2. What’s Covered
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Repair or replacement of defective parts.
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Free technical support for troubleshooting and repairs.
3. What’s Not Covered
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Damage caused by misuse, abuse, or neglect.
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Normal wear and tear, including scratches, dents, or cosmetic damage.
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Damage caused by unauthorized repairs or modifications.
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Products purchased from unauthorized sellers or third-party platforms.
4. How to Claim Warranty Service
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Contact our customer service team at contact@applivo.shop or +1 (305) 491-8164 to report the issue.
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Provide proof of purchase (order number or receipt) and a detailed description of the defect.
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If the issue is covered under warranty, we will provide instructions for returning the product or arranging a repair.
5. Repair or Replacement
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Applivo will, at its discretion, repair or replace the defective product or part.
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If the product is no longer available, we may offer a comparable replacement or refund.
6. Shipping Costs
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Applivo will cover the cost of shipping for warranty repairs or replacements within the USA and UK.
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Customers are responsible for shipping costs for products returned without a valid warranty claim.
7. Limitations
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This warranty is non-transferable and applies only to the original purchaser.
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The warranty does not extend the original warranty period for repaired or replaced products.
8. Questions?
If you have any questions about our warranty policy, please contact us at contact@applivo.shop or +1 (305) 491-8164.