FAQs

Here are answers to some of the most common questions we receive. If you don’t find what you’re looking for, please contact us at contact@applivo.shop or +1 (305) 491-8164.

1. General Questions

Q: Where is Applivo located?
A: Our office is located at 8440 SW 107 Ave Apt 416, Miami, FL 33173, USA.

Q: Do you ship internationally?
A: Yes, we ship to the USA and UK.

2. Shipping & Delivery

Q: How long does shipping take?
A: USA orders take 5-8 business days, and UK orders take 6-12 business days.

Q: Do you offer free shipping?
A: Yes, all orders qualify for complimentary shipping.

3. Returns & Refunds

Q: What is your return policy?
A: You can return items within 30 days of delivery. Please review our Return and Refund Policy for details.

Q: How long does a refund take?
A: Refunds are processed within 5-7 business days after we receive your return.

4. Payments

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, Apple Pay, and Google Pay.

Q: Is my payment information secure?
A: Yes, we use encrypted, PCI-compliant systems to protect your data.

5. Warranty

Q: What does the 1-year warranty cover?
A: The warranty covers defects in materials and workmanship. Please review our Warranty Policy for details.